Investing in people, strengthening services and shaping our future

Grŵp Cynefin is continuing to deliver the ambitions of its corporate plan, Lle i Berthyn / A Place to Belong, by investing in new values-led roles. These roles will help shape the next chapter of the organisation. 

The housing sector is changing quickly, bringing both opportunities and challenges for tenants, customers, communities and landlords. In response, Grŵp Cynefin is strengthening its People and Culture department with three key roles. They will help the organisation improve services, strengthen engagement, support its people, and build even stronger relationships with partners and stakeholders across Wales. 

Grŵp Cynefin is now recruiting for: 

  • Head of Communications and Public Affairs 
  • Head of Tenant and Customer Excellence 
  • Human Resources Business Partner 

The roles will play an important part in helping the organisation listen, learn and continuously improve. They will support Grŵp Cynefin’s ambition to: 

  • provide excellent tenant and customer experiences 
  • communicate with clarity and impact 
  • develop its people and leadership capacity 
  • work collaboratively with partners to deliver positive outcomes for communities 

Nerys Price-Jones, Director of People and Culture at Grŵp Cynefin, said: 

“These appointments represent an important step forward for a department that supports the whole organisation. As expectations change and the environment we operate in continues to evolve, we want our services, culture, communications and customer experience to be the best they can be. 

“These are values-led roles with real purpose. They will help us strengthen how we listen to tenants and customers, support colleagues to grow, and build trusted relationships with communities, partners and stakeholders. 

“If you’re a values-led leader who wants to make a real difference in customer excellence, communications or people development in north Wales, we’d love to hear from you.” 

Grŵp Cynefin is inviting anyone who shares its values, and wants to help create places where people feel they belong, to apply. 

More details about these and all job opportunities here 

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