30 May 2025
We are at an exciting stage of launching a new policy– Good Neighbourhood Management Policy. Tenant representatives have worked with staff over the last year to co-design this policy. The policy was created following a Housing Ombudsman Spotlight report – ‘Time to be Heard’ – which wanted to outline that not all behaviour or actions […]
23 May 2025
Interested? To register click here and choose the ‘Satisfaction and Complaints Group’ in the drop down on the Getting Involved form
23 May 2025
Earlier this month, staff and board members hit the road for the first Grŵp Cynefin Roadshow of the year! The event was a huge success, and it was fantastic to get out into our communities to launch our new Good Neighbourhood Policy and Toolkit — a key step in creating safer, stronger, and more connected neighbourhoods. With the […]
15 Apr 2025
Do you have Economy 7 / Economy 10 / Option 14 electricity meter? Just a quick note to let you know of an upcoming change that could affect your electricity and heating costs. 2.5% of households in the UK have an electric meter which works off a Radio Tele-switch Service (RTS). On 30 June 2025, […]
15 Apr 2025
For your information, all general tenants will receive correspondence by post in the coming days consulting with you about your occupation contract. With around 12 different versions of an occupation contract ( previously called tenancy agreement), the contents of each tenant’s individual contract need to be verified. Having one standard version will make our work […]
09 Apr 2025
In partnership with Wales’s largest youth organisation Urdd Gobaith Cymru, we are proud to offer free summer holidays to children and young people between the ages of 8-18 at the Urdd’s summer camps this year. Urdd’s summer camps give children and young people the opportunity to enjoy an independent holiday away from home under the […]
07 Apr 2025
We are excited to introduce our new corporate plan for 2025-28! A Place to Belong A Place to Belong is a collaboration – engaging with over 500 tenants, staff, and board members from across Grŵp Cynefin to shape and design our strategy. By listening to experiences, aspirations, discussions, and challenges, we agreed our key priorities […]
15 Mar 2025
The 53-week rent year – what it means for you For most contract holders, rent is charged every week on a Monday. From 1 April 2024 to 5 April 2025, there are 53 Mondays for this financial year. We want to let you know why this is, what it means for you, and what action […]
26 Feb 2025
There are many ways to have your say formally and informally as a Grŵp Cynefin tenant. You can really make a difference to how Grŵp Cynefin improves and shapes its services. Want to know more about the different ways you can get involved? Click here for all the information. Here’s what’s coming up in March…. […]
29 Jan 2025
There are many ways to have your say formally and informally as a Grŵp Cynefin tenant. You can really make a difference to how Grŵp Cynefin improves and shapes its services. Want to know more about the benefits of getting involved? Join our ‘Introduction to getting involved session’ in February. To put your name down, […]