03 Jun 2026
What is the Renters’ Rights Act? This is a new law that strengthens tenants’ rights. There is a lot of talk about it in the media, so we want to explain what it means to you as a tenant in Wales. In Wales, this Act changes the Renting Homes (Wales) Act. There are important changes […]
03 Jun 2026
Some of you will see a rent increase in October. If so, you will shortly receive a letter explaining what your rent will be and what your service charge will be from October onwards. A list will also be included showing what the service charge pays for. It is important that you read the letter when it arrives, and that you understand it. If you are unsure about anything, please contact us. Other useful things to help you Benefits Calculator This is […]
08 Apr 2026
The Welsh Housing Quality Standard (WHQS) is a set of rules that all social landlords must follow to make sure your home is safe, healthy and comfortable. The new WHQS rules mean that landlords must respond to health and safety risks within a specific timescale. What does this mean for you? The most important thing […]
04 Mar 2026
Here’s an exciting glimpse at some of our newest developments, which are coming together and will be ready to welcome new residents over the coming months. Nefyn We’re currently building 14 new homes in Nefyn. The homes are expected to be completed and ready for tenants by October 2026. If you’re interested in living here, […]
04 Mar 2026
We hope everyone had a wonderful St David’s Day! The annual parade in Denbigh was once again a great success this year, full of colour, music and smiles. We enjoyed a lovely atmosphere outside the Denbigh Office, and it was great to see so many familiar faces (and some new ones!) coming together to celebrate our national day. A big […]
26 Jan 2026
Thank you for your feedback! We’ve now completed the Right Home, Right Size Task and Finish sessions, where tenants and staff teamed up to shape a new policy addressing overcrowding and under‑occupation. Your input has helped us create a clearer, more supportive approach that will make better use of our homes and offer the right […]
20 Jan 2026
If you have damp or mould in your home, it’s important that you contact us. The sooner you tell us, the sooner we can start dealing with it. There are some things we can all do to prevent damp and mould in our home. Follow the link below where you will find a video and […]
23 Dec 2025
Grŵp Cynefin would like to wish our tenants, customers, partners and staff a Merry Christmas and a Happy New Year, and thank you for all your cooperation throughout the year. Opening and closing hours: Closing: 5pm, Wednesday 24 December Reopening: 9am, Friday 2 January A limited out-of-hours service will be available to deal with urgent maintenance issues during this period by calling […]
18 Dec 2025
Grŵp Cynefin is refreshing our voice and brand and we want your input! Do we use too much jargon? Are our messages clear and easy to understand? This is your chance to help shape how we communicate in the future. Join us for an informal, friendly session where you’ll be the first to see exciting new ideas and share your thoughts. Your […]
28 Nov 2025
Avoid Christmas Rent Stress The festive season can be a busy and expensive time for many of us, with people preparing early to make sure they have enough money for gifts and parties. However, it’s just as important to make sure you continue paying your rent to avoid falling into debt. Putting a plan in place can help ease some of the stress associated with Christmas and the New Year and will help you manage your budget, including a fund for direct debit payments—if that’s the payment method you’ve chosen. It’s also important to be aware of any changes to your usual payment routine […]