Being a tenant
Tenants Handbook
Emergency
What to do in an emergency?
Renters' Rights Act
The Tenants’ Rights Act (May 2026) is an important act which strengthens tenants’ rights and is aimed at improving housing standards.
ApCynefin
A convenient and simple way to contact us
Renting Homes (Wales) Act 2016
Frequently Asked Questions
Here are answers to some of the questions we get asked most often.
Anti-Social Behaviour
Information about anti-social behaviour/ prohibited conduct.
Who's who?
Details of how to contact your Housing Officer, Income Collection Officer and Maintenance Officer
child walking towards the dea on a pebble beach
Hate Crime
Information about hate crime and how to report it