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Domestic Abuse Services 

0300 111 2121 

Emergency refuges and support – Gwynedd and Anglesey  

We have three refuges for people who need support to escape from domestic abuse in Gwynedd and Anglesey. They are places of safety, available in an emergency 24 hours, 7 days a week for women and their children.

We have a Floating Support project that supports women, men and their families in Gwynedd and Anglesey.  

Supporting children and young people – Gwynedd 

We have specialist provision to support children and young people suffering from the effects of domestic abuse. We can offer information, encouragement and emotional support for individuals and families in Gwynedd.  

In Dolgellau and Llangefni, our One Stop Shop offers a holistic service to individuals suffering domestic abuse.

Referrals to all of these projects are made through the relevant Local Authority’s Single Point of Access (SPOA) Team.  SPOA will triage the referral and pass them on to the relevant support agency. 

Anglesey: Housing support: Make a referral (SPOA) – Privacy statement – Section 1 – My Anglesey Account 

Gwynedd: Housing Support Grant 

Live Fear Free Helpline – 0808 80 10 800 

If you, a family member, a friend, or someone you are concerned about has experienced domestic abuse or sexual violence, you can contact the Live Fear Free Helpline 24 hours a day, 7 days a week, for free advice and support or to talk you through your options. 

Homelessness Prevention Services 

Grŵp Cynefin provides a range of supported housing services across Gwynedd, Anglesey and Denbighshire, with the aim of helping individuals and families to live independently, improve wellbeing and prevent homelessness. These services were previously delivered under the brand Gorwel. 

What can our Homelessness Prevention Projects offer? 

Our teams can help with: 

  • life skills and independent living 
  • building social and community connections 
  • managing money, budgeting and claiming benefits 
  • housing issues and sustaining a tenancy 
  • improving safety and security at home 
  • access to education, training and employment 
  • promoting a healthy lifestyle 
  • improving wellbeing and quality of life 
  • working with other services and organisations

Below are details of the projects in each area and the support available. 

Pwllheli Supported Accommodation Project 

The project includes six self-contained flats in Pwllheli for individuals and families who are homeless. We provide practical support and guidance to help people move towards independent living. 

Gwynedd Floating Support Scheme 

A service operating across the county to help individuals and families maintain and manage their homes independently. 

Gwynedd Homelessness Link Project 

Support for single people and families aged 16 and over with a range of support needs, such as: 

  • homelessness 
  • substance misuse 
  • offending background 
  • mental health 
  • mild learning disabilities 

Anglesey Older People’s Project 

Floating support that helps people aged 55 and over to live independently for as long as possible. The service is provided seven days a week and is available to social and private tenants, as well as homeowners.

Denbigh Supported Housing Project 

The project includes six self-contained flats in Denbigh for individuals and families who are homeless. We support young people aged 16–25 who need help to plan for the future. We help young people to: 

  • develop tenancy-management skills 
  • access education or employment 

The project works closely with Denbigh HWB, which is located in the same building, to ensure seamless support for young people. Through the Denbighshire Floating Support Scheme, young people aged 16–25 receive practical help to establish and maintain a tenancy within their local community. 

All referrals to these projects are made through the local authority’s Single Point of Access (SPOA) team. SPOA will assess the referral and direct it to the correct support service. 

You can find more information and referral options here: 

Gwynedd Council: Housing Support Grant 

Isle of Anglesey County Council: Housing-related support referral form – Privacy statement – Section 1 – My Môn Account 

Denbighshire County Council: Single Point of Access | Denbighshire County Council 

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