Storm Ciara Sunday 9 February 2020

We are receiving a high number of calls regarding damage to properties as a result of Storm Ciara.


Storm Ciara

We are receiving a high number of calls regarding damage to properties as a result of Storm Ciara.

To help us assist tenants in need of immediate support, we are requesting that people only contact us if it is an emergency.

Please also consider whether the best point of contact is Grŵp Cynefin or another organisation including Scottish Power Energy Networks (SPEN), the emergency services, local councils, and service providers such as broadband and TV.

We are attending emergency call outs as and when it is safe for our contractors to do so.

If your enquiry is not urgent, please take pictures of damage and email them to us on post@grwpcynefin.org. We will respond during normal working hours of Monday – Friday 9am to 5pm, with our telephone lines being open from 8:30am.

We foresee that it will be very busy for us on Monday 10 February 2020, if your situation does not need urgent response we would be grateful if you could delay contacting for the time being.

No Electricity: Call 105

Welsh Water: 0800 052 0130

British Gas: 0800 111 999

Natural Resources Wales: 0300 065 3000


Back To List