Hard working Grŵp Cynefin staff praised for their commitment Wednesday 17 May 2017

Employees of housing association Grŵp Cynefin have been praised for their high standards of work and commitment to providing the best service possible for customers.

Hard working Grŵp Cynefin staff praised for their commitment

Chief executive Walis George thanked the 200-strong team, as he announced it had been awarded accreditation to Investors In People (IIP).

The IIP is an international standard, demonstrating an organisation’s commitment to high performance through good people management.

Grŵp Cynefin, whose main offices are in Llangefni, Penygroes, Denbigh and Bala, manages over 3,800 homes for rent, and an additional 700 intermediate market homes for people who cannot buy a suitable home on the open market.

Grŵp Cynefin is also responsible for social enterprises and community projects, including HWB Dinbych, a youth enterprise centre in Denbigh; Canolfan Fenter Congl Meinciau enterprise centre in Botwnnog, Gwynedd; and the Rural Housing Enablers team that support community efforts to increase the supply of housing for local people.

IIP assessors ran an online survey of Grŵp Cynefin employees, before interviewing a sample of 24 from across the organisation, along with the vice chair of the board and a non-executive director.

Assessors also observed staff at work in different offices, and the reception given to them upon arrival at each office. Internet research was carried out to collect data from the group’s website, Welsh Government reports and publicity and information materials for customers.

Investors in People enables organisations to benchmark against the best in the business on an international scale.

Paul Devoy, Head of Investors in People, said: “We congratulate Grŵp Cynefin. Investors in People accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to success. Grŵp Cynefin should be extremely proud of their achievement.”

Commenting on the award, Grŵp Cynefin chief executive Walis George said: “I’d like to thank every employee. It’s because of their hard work and commitment to the families and communities we support, that Grŵp Cynefin as a whole has earned this accreditation.

“Everyone’s agreed that we’d now like to work for a higher level, and we’re now aiming for the IIP gold standard, which we hope to achieve in 2020.”

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