Grŵp Cynefin names new chief executive Tuesday 30 January 2018

A former bank clerk whose career took off after she changed course because she wanted to work with people and help improve lives, is to be the next chief executive of Grŵp Cynefin.


Grŵp Cynefin names new chief executive

Former head of Housing Services at Anglesey Council, Shan Lloyd Williams, takes the helm of the charitable north Wales housing association at the end of January.

Shan will take over from respected industry leader, Walis George, who is retiring after 25 years at the forefront of housing in the region.

A resident of the Llŷn Peninsula, Shan brings more than 20 years’ experience in the housing sector to the top job.

After A levels, she started her career with the Midland Bank in Pwllheli and Caernarfon, before taking up a post at the then Gwynedd Sight Care as their Senior Rehabilitation Officer, teaching Braille, mobility and other independent living skills and establishing a counselling service at Ysbyty Gwynedd for people newly-diagnosed with loss of sight. She led the development of a new service for visually impaired people across Gwynedd and a new resource centre in Bangor.

Her career path has also included establishing the first registered office in north Wales for Care & Repair Cymru – working with local authorities, housing associations, health board and the third sector to develop and monitor Care and Repair home improvement agencies across north Wales – reporting to civil servants at the Welsh Government. Shan will now be in charge of four Care and Repair services across north Wales counties as they form part of the group structure of Grŵp Cynefin.

Shan went on to work as performance manager for housing and social services at Anglesey Council, before transferring to a post working for Gwynedd Council and the then Gwynedd Local Health Board as health, social care and wellbeing co-ordinator. Amongst her priorities, she took every opportunity to raise the awareness of housing issues with health service professionals.

In a later role as the strategic housing manager at Gwynedd Council, Shan had an opportunity to start developing new extra care facilities, including Hafod y Gest, Porthmadog, and Awel Y Coleg, Bala. Shan will now return to oversee these facilities in her new role.

And a further spell with Gwynedd Council saw Shan as programme manager for infrastructure, overseeing delivery of service workstreams relating to flood alleviation, affordable housing, the carbon agenda and transport.

During her most recent position, heading up housing services in Anglesey, the authority recently started to develop its first council housing for 40 years.

Now serving her second term on the Wales management board of the Chartered Institute of Housing, Shan is also a co-founder and management board member of Women in Social Housing (WISH) North Wales, which supports women seeking to progress to senior positions in the sector.

Shan has successfully graduated with a Masters Degree in Economics in the field of management at the University of Wales College, Newport and gained her qualification as a corporate member of the Chartered Institute of Housing through De Montford University, Leicester. She is also qualified Project and Programme Manager.

Top of Shan’s agenda upon taking up the new role on 29 January 2018, will be to carry on Grŵp Cynefin’s ‘excellent’ working relationship with the North Wales and Powys local authorities, deliver the corporate plan objectives and working with tenants to explore new ways of delivering services.

“I also want to further explore opportunities and work more closely with Betsi Cadwaladr University Health Board to help relieve some of the pressure on accident and emergencies, help people stay safely in their own homes and communities, and take every opportunity to improve the health and well-being of our tenants,” she said.

Shan added: “Grŵp Cynefin already has a good track record at helping to give people the best start in life. Its HWB Dinbych, a centre that provides educational and employment opportunities for local people, is working really well.

“It’s also carrying out a fantastic piece of work with Gorwel, which provides support services for older people, people affected by domestic abuse and homelessness. This work is being held up as good practice elsewhere.

“There is so much to build on, as well as new opportunities, as demand for social housing keeps on growing especially in rural areas.”

Shan added: “I am honoured to have been appointed as the next Chief Executive at Grŵp Cynefin and look forward to working alongside the board and leadership team to deliver the corporate plan, and making a true difference to the lives of residents and communities across North Wales.”

One of her passions is to reduce homelessness and Shan has piloted a number of initiatives including leading the first local authority and social landlord in Wales to successfully pilot the Housing First support model.

Shan has also been central to the development of the mitigation plan to reduce possible effects of the Wylfa Newydd new nuclear build, on the population of Anglesey and the local housing market. She worked with colleagues from the council, registered social housing landlords and the Welsh Government.

In any spare time away from her career, Shan enjoys: “relaxing through walking the dogs, as well as a completely different kind of work, helping out on the family farm on the Llŷn Peninsula.”

Dafydd Lewis, Chairman of Grŵp Cynefin said: “I’m delighted to be welcoming Shan Lloyd Williams as Grŵp Cynefin’s new Chief Executive. Having a successful track record in a number of senior management and strategic housing posts, she brings with her a wealth of skills and leadership experience to Grŵp Cynefin. The Board is confident that Shan will lead the organisation to even greater success in the months and years to come.”


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