Report a Repair

Grŵp Cynefin has a housing maintenance service. We wish to keep our houses in a good, safe and secure condition, and in pleasant communities.


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To ask for repairs you can:

  • Complete our enquiry form
  • Phone the Customer Services Team Cyswllt Cynefin on 0300 111 2122
  • Write to the Team at your local office

Penygroes - Tŷ Silyn, Penygroes, Caernarfon, LL54 6LY
Dinbych – 54 Stryd y Dyffryn, Dinbych, LL16 3BW
Bala – Uned 8 Gweithdai Penllyn, Y Bala, LL23 7SP
Llangefni – 33-35 Stryd Fawr, Llangefni, LL77 7NA

Call at your nearest office (please note Bala and Llangefni are through appointments only).

Emergency Service
We have an emergency out of office hours service. It operates between 5pm and 8.30am, and at weekends and Bank Holidays. You can access the on-call service by calling 0300 111 2122.

Insurance
Tenants are responsible for insuring the contents of their home. Grŵp Cynefin will insure the building.


Rural Housing Enablers »

There is concern in many rural areas about the economic and cultural effects because of the shortage of affordable homes for young people and key workers.


Information on Benefits »

Are you sure you are receiving the correct amount of benefit to which you are entitled? We've summarised the main benefits available in this section, if you are unsure about any aspect, please contact us.


Feedback, Compliments and Complaints »

We always aim to provide excellent services, but we can’t do this without knowing what you think we do well and where we need to improve.


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