To ask for repairs you can:
- Complete our enquiry form
- Phone the Customer Services Team Cyswllt Cynefin on 0300 111 2122
- Write to the Team at your local office
Penygroes - Tŷ Silyn, Penygroes, Caernarfon, LL54 6LY
Dinbych – 54 Stryd y Dyffryn, Dinbych, LL16 3BW
Bala – Uned 8 Gweithdai Penllyn, Y Bala, LL23 7SP
Llangefni – 33-35 Stryd Fawr, Llangefni, LL77 7NA
Call at your nearest office (please note Bala and Llangefni are through appointments only).
- Email firstname.lastname@example.org
- Return your satisfaction form
We have an emergency out of office hours service. It operates between 5pm and 8.30am, and at weekends and Bank Holidays. You can access the on-call service by calling 0300 111 2122.
Tenants are responsible for insuring the contents of their home. Grŵp Cynefin will insure the building.
Our Office Opening Hours over Christmas and New Year:
Our offices will be closed from 1pm on Monday, 24 December 2018, and will re-open on Wednesday, 2 January 2019, at 9am
In the case of an emergency during these dates, please call 0300 111 2122