So that you can check that the payments that you have made have been credited to your account, we will send you a statement periodically. This will show the rent that has been charged, the payments you have made and any housing benefit that we have received on your behalf.
If you require a rent statement to check your balance - contact us or order one on line today.
There is concern in many rural areas about the economic and cultural effects because of the shortage of affordable homes for young people and key workers.
Are you sure you are receiving the correct amount of benefit to which you are entitled? We've summarised the main benefits available in this section, if you are unsure about any aspect, please contact us.
We always aim to provide excellent services, but we can’t do this without knowing what you think we do well and where we need to improve.
Grŵp Cynefin is with you through this crisis We recognise this is an uncertain time for you in Wales. Covid-19 is rapidly changing the world around us, and is having a profound impact on people’s jobs, communities and lives.
Grŵp Cynefin supports over 4000 tenants across north Wales.
Friday 3 April 2020
Tenants Letter & FAQs We have written to our tenants about what we are doing and have also included a frequently asked questions document which explains in more detail how our services will be affected.
Friday 20 March 2020
Grŵp Cynefin office closure during Coronavirus outbreak As the situation changes rapidly across the communities we serve, we have decided that we need to close our offices to the public, to make sure we keep residents, customers and staff safe.
Wednesday 18 March 2020
