Coronavirus

We’d like to reassure you that we are taking extra measures to ensure our tenants, service users and staff’s health and safety during the coronavirus pandemic. Any tenant struggling with their finances should contact us immediately on 0300 111 2122.


Message from our Chief Executive, Shan Lloyd Williams


Changes to our Repair Service 24.03.2020

At present, and following government guidance, we are only carrying out emergency repairs. An emergency repair is classified as something that puts lives, health or buildings at risk. Read more here

Tenants Letter & FAQs

Download a copy of the letter to tenants relating to tenancy, repairs, rent and more here.

See the answers to frequently asked questions from our tenants about the Coronavirus here.

Grŵp Cynefin Office Closure

As the situation changes rapidly across the communities we serve, we have decided that we need to close our offices. Click here to find out what our arrangements are

Coronavirus & claiming benefits

Any tenant struggling with their finances should contact us immediately on 0300 111 2122 or Click here for information about coronavirus and claiming benefits.

Coronavirus Update 17.03.2020

We’d like to reassure you that we are taking extra measures to ensure our tenants, service users and staff’s health and safety during the coronavirus pandemic. Read more here

Coronavirus Update 12.03.2020

Read our 12.03.2020 update here


Downloads


Rural Housing Enablers »

There is concern in many rural areas about the economic and cultural effects because of the shortage of affordable homes for young people and key workers.


Information on Benefits »

Are you sure you are receiving the correct amount of benefit to which you are entitled? We've summarised the main benefits available in this section, if you are unsure about any aspect, please contact us.


Feedback, Compliments and Complaints »

We always aim to provide excellent services, but we can’t do this without knowing what you think we do well and where we need to improve.


Homes to Buy / Intermediate Rental

The Tai Teg register has been launched in a partnership between the region’s housing…

Read More

Report a Repair

Grŵp Cynefin has a housing maintenance service. We wish to keep our houses in a good, safe and…

Read More

Jobs and Careers

Grŵp Cynefin offers opportunities to individuals who are keen to develop a career in the housing…

Read More

Contact Details

Have some questions or need help finding the information you want? Get in touch.

Read More