Service standards are formal commitment that outline the level of service our customers should expect.
The standards listed below have been developed as part of a Task and Finish Group which includes Tenant Inspectors.
We intend to monitor against these standards regularly.
Downloads
- Contacting Us: Welsh Copy
- Contacting Us: English Copy
- Repair Work: Welsh Copy
- Repair Work: English Copy
- Involving Tenants: Welsh Copy
- Involving Tenants: English Copy
- Antisocial Behaviour: Welsh Copy
- Antisocial Behaviour: English Copy
